Referrals From Doctors

Yes, we all know the town I lived in a kinda silly town where everything is managed badly or backwards.  The friend’s mother needed to see a gynae .. but because she doesn’t have a family doctor, she was asked to sit at the emergency outpatient to get a referral.  We all know that there are no design furniture or any comfy ones to sit for like 6 hrs at times .. and this old lady who doesn’t speak a word of english is supposed to be there on her own..?? so who can accompany her..??  Where i come from.. if you need a gynae.. you just make an appt with the gynae.. and no such nonsense.  And even though i had explained the situation to the daughter-in-law’s family doctor.. he still wouldn’t give her a darn piece of paper for a referral.  What is wrong with these doctors..???  one has gotta wonder .. seriously..!